DOT Issues Deceptive Press Release Detailing Fines Against El Al, Frontier, TAP, And More Airlines For Their Deceptive Refund Practices
Filed under Flight
At the beginning of the pandemic, many airlines took the position that non-refundable flights were non-refundable, even if they were cancelled by the airline. Until that point it was clearly understood that non-refundable was referring to the consequence for passengers voluntarily cancelling their ticket. United tried claiming that flights weren’t cancelled if they could find […]